New Patients – What to Expect at Highland Healthy Living

Welcome to Highland Healthy Living, where we’re proud to provide compassionate primary care for families in Cumberland, MD.

We’re excited to have you join our community and want to make your first visit as smooth and stress-free as possible.

Getting Started

Complete New Patient Forms

Download or fill out your New Patient Intake Form online before your first visit.

Bring Identification & Insurance Card

Please bring a photo ID and your insurance card to your appointment.

Medication List

Bring a list of current medications, including supplements and over-the-counter products.

Arrive Early

Please arrive 10–15 minutes early to allow time for registration and verification

What to Expect at Your First Visit

During your first appointment, we’ll:

  • Review your medical history and health goals

  • Perform a physical examination

  • Discuss preventive screenings and wellness goals

  • Answer any questions about your care plan

Our approach is personalized, patient-centered, and focused on long-term wellness.

Accepted Insurances

We accept most major insurance plans, including Medicare.

If you’re uninsured, our team can help you explore affordable care options.

Why Choose Highland Healthy Living

  • Comprehensive primary and family care for all ages

  • Chronic disease management, women’s health, and preventive exams

  • Same-day appointments and telehealth visits

  • Convenient location at 909-A Seton Dr, Cumberland MD

  • Friendly, compassionate staff dedicated to your care

FAQs

Q: How do I become a new patient?

A: Call our office or complete the online intake form to schedule your first appointment.

Q: What should I bring to my first visit?

A: Bring your photo ID, insurance card, and a list of current medications.

Q: Do you accept Medicare and private insurance?

A: Yes. We accept most insurance plans, including Medicare.

Q: Are same-day appointments available for new patients?

A: Yes, based on availability. Please call early to check.

Q: Can I choose telehealth for my first appointment?

A: For most visits, we recommend an in-person first appointment, but follow-ups can be done via telehealth.

Our Location

909-A Seton Dr, Cumberland, MD 21502

Phone No: (240) 880-3220

Fax No: (240) 880-3202

We’re accepting new patients!

Schedule your visit today and experience healthcare that truly cares.

Located near Western Maryland Regional Medical Center, our clinic proudly serves patients throughout Cumberland and surrounding communities.

April Dawson, MSN, APRN, FNP-C

We’re dedicated to providing personalized healthcare, ensuring your well-being with compassionate, expert care every step of the way.

Connect With Us

909A Seton Dr, Cumberland Maryland 21502

© Highland Healthy Living. 2025. All Rights Reserved.

A Part of MirNeurology